Return Policy

1.    If delivered product is damaged, defective, incorrect or incomplete at the time of delivery, please kindly call and inform our customer service phone number within 7 days of delivery.

2.    Change of mind is not applicable for return. 

Valid reasons to return an item

1.    Delivered product is damaged (i.e. physically destroyed or broken) / defective.

2.    Delivered product is incomplete (i.e. has missing items and/or accessories)

3.    Delivered product is incorrect (i.e. wrong product/size/color )

4.    Delivered product is does not match product description or picture (i.e. product not as advertised)

Conditions for Returns

1.  The product must be unused and without any flaws. 

2. The product must include the original tags, user manuals, invoice and accessories.

3. The product must be returned in the original and undamaged manufacturer's packaging/box. If the product was delivered in packaging/box, the same packaging/box should be returned. Do not put tape or stickers directly on the manufacturer's packaging / box.

If your returned item does not meet the above requirements, we reserve the right to reject any request for a refund.

Note: If your return request has been rejected, the item will be delivered back to you between 6-8 days. Item will be sent to scrap after three (3) failed delivery attempts and no refund will be given.